Shipping Policy
Thank you for choosing Sarah Claire Jewels for your online shopping needs. We strive to provide a seamless and enjoyable shopping experience, including a reliable and hassle-free shipping process. Please take a moment to review our shipping details below.
Free Express Shipping Australia-Wide
We are delighted to offer FREE express shipping across Australia through Australia Post for all online orders. Enjoy the convenience of swift and reliable delivery directly to your doorstep at no additional cost.
Please note that, at this time, we do not offer international shipping.
Made to Order
To ensure the highest quality and attention to detail, all online purchases from Sarah Claire Jewels are made to order. Our skilled artisans and craftspeople dedicate their expertise to carefully creating your items, a process that takes approximately 4 weeks.
We appreciate your patience and understanding while we create your piece to the highest standards of quality and craftsmanship.
Delivery Time
Once your order is ready for dispatch, you can expect delivery within 1–3 business days. Our express shipping service helps ensure your order reaches you promptly.
Please note that delivery times may vary depending on your location and circumstances beyond our control.
Order Tracking
You can keep track of your order every step of the way with our reliable tracking system. Once your package has been dispatched, you will receive an email notification containing your tracking details.
You can use this information to monitor the progress of your delivery.
Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email containing the relevant delivery and tracking information, including the expected delivery date where available.
Contact Us
If you have any questions or concerns regarding your order, shipping, or any other enquiries, our customer support team is here to assist you.
Email: info@sarahclairejewels.com
We will be happy to assist you and ensure your shopping experience with Sarah Claire Jewels is as smooth as possible.
Thank you for choosing Sarah Claire Jewels. We appreciate your trust in our products and look forward to providing you with an exceptional shopping experience.
Happy shopping!